Cancellation Policy
Thank you for shopping with us. We understand that sometimes you may need to cancel an order. Please review our cancellation policy below.
1. Order Cancellation
Customers may request to cancel their order within 12–24 hours of placing the order. If the order has not yet been processed or shipped, we will cancel it and issue a full refund.
2. Orders Already Shipped
If the order has already been shipped, cancellation will no longer be possible. However, you may request a return after receiving the item according to our Return and Refund Policy.
3. How to Request a Cancellation
To cancel your order, please contact our customer support team with the following information:
Order number
Name used for the order
Reason for cancellation
Send your request through:
Email: mylandglobalm@gmail.com
Customer support page: Contact Us section on our website
4. Refund Processing
If your cancellation request is approved, the refund will be processed within 5–10 business days to the original payment method.
5. Non-Cancellable Orders
Certain items may not be eligible for cancellation, including:
Customized or personalized products
Digital products or downloadable items
Items marked as Final Sale
6. Changes to This Policy
We reserve the right to modify this cancellation policy at any time. Any changes will be updated on this page.